Refund Policy

Certification Program

Cancellations/Substitutions: Cancellations for the October 26-29, 2009 Health Care Compliance Certification Program must be received no later than 5 p.m. on October 9, 2009. Refunds will not be issued for cancellations received after this date. Timely cancellations will receive a refund of registration fees, less a $100 administrative fee.

Rollover/Substitutions: Individuals unable to attend may instead roll over registration to the next program. Those who cannot make it have the option to send a substitute from thier place of business. In this event, please forward the name of the person who is not coming and the contact information for the individual who will be taking his or her place. This information may be directed to simone.handler-hutchinson@shu.edu. If you have questions or concerns, please call Simone Handler-Hutchinson at 973-642-8863.

 
For All Other Programs
Cancellations/Substitutions: Cancellations for an event must be received no later than 5 p.m. one week before the event. Refunds will not be issued for cancellations received after this date. If you wish to send a substitute, please call Rosa M. Alves at 973-642-8187.

 

 
 
 
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